Laboratory Service Engineer
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Location
Bury St Edmunds
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Sector:
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Job type:
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Salary:
£40000 - £47000 per annum
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Contact:
Brigita Seveliovaite
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Contact email:
Brigita@compasspoint.co.uk
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Contact phone:
01284765700
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Job ref:
J36415
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Published:
5 months ago
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Expiry date:
2025-01-10
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Start date:
2024-07-22
The position requires travel approximately 50% of the time, with installations and occasional service support across Europe, the USA, and the Far East.
Main responsibilities:
- As part of your training, you will partake and complete the qualification of the companies flow chemistry systems during your time at the office, when you are not travelling
- Perform maintenance and upgrade services on-site in laboratories and at factory
- Discussing applications and gathering information from customers' experiences
- Ensure customer satisfaction by advising customers on preventative maintenance and repair.
- Technical support to customers by phone and email.
- Creation of technical bulletins and guides to help customers
Skills/Qualifications:
• Minimum 2 years' experience in a laboratory service or installation role
• NVQ Level 3 or Higher Diploma/Degree in engineering or chemical engineering
• Good logical troubleshooting techniques.
• Good verbal and written communication skills.
• You enjoy travelling and visiting customers.
• Able to work with minimal supervision after training.
• Confident with Windows, Excel, Word.
Desirable:
• Experience within a scientific industry and working in a laboratory environment.
• Electro-Mechanical experience.
• Experience in working overseas.
Additional Information:
• The Salary for the position is based on experience and will range from £40,000 to £47,000.
• 25 days holiday plus UK bank holidays.
• You must hold a full UK driving license.
• Pension enrolment after probation period.
• Travel is fully compensated from door to door.
If you're interested in learning more or applying, please call 01284 765700 to speak with Brigita or email brigita@compasspoint.co.uk with your updated CV.